Returns & Exchanges

At Particula, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't quite right, you can return or exchange them within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

  • 2.
    Package Your Items

    Place the unworn items with original tags still attached into the original shipping box or a secure mailing bag.

  • 3.
    Attach the Label

    Print the prepaid shipping label provided via email and securely affix it to the outside of your package, ensuring old labels are covered.

  • 4.
    Drop Off and Track

    Hand your package to the designated carrier and keep your receipt; we will process your refund or exchange within 5-7 business days of receipt.